Contact us



If you are having any issues with registering, buying, selling or using the artnet Auctions website, please contact us. We have support teams available via telephone and email in both the United States and Germany.

Please provide us with as many details about your concern as possible, including auction IDs, artist and title of the auction lot, and your user screen and/or login names.

Email Us:

Call Us:

USA
+1-800-427-8638
Monday–Friday, 9 a.m.–5 p.m. (EST)

Write to Us:

Artnet Worldwide Corporation
373 Park Ave South, 5th Floor
New York, NY 10016
USA

artnet AG
Niebuhrstraße 78
10629 Berlin
Germany

Frequently Asked Questions

This comprehensive help section addresses the most common issues clients might face while using artnet Auctions.

Getting Started

Bidding And Buying

Selling

Account Information and Billing

Transaction Problems and Protections

Additional Help